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They were warranteed and I contacted Shure. The price point was right for me and they gave me exactly what I needed for the highs and lows of in your ear headphones. I want to throw this latest batch in the trash can but don't have the hear. After awhile, about a year, the wiring close to the plug will become a frustation point for you as the sound starts to break up. They are great at isolating noises and you will not hear a thing, more or less, when you have these in. That said, let me explain why I will never buy another pair ever again. The sound is awesome on shure E3c's until this issue rears it's ugly head. The wiring in these headphones leaves a bit to be desired.
My first pair started breaking up on me after about a year of owning them. First off let me say that I love shure headphones. It's the E3c's. I'm not sure what they could do to improve on this product. Remember, you're basically throwing your mp3 player in your pants pocket, shirt pocket, coat pocket, etc.
Basically, the wire near the headphone jack goes through a bit of abuse regularly. There's nothing about them that tells me shure has corrected this problem. Instead, I'll probably pay the $$'s that they ask to replace them but, after that, I will inform them that this is my last pair until they fix this wiring issue. Still, i can't advocate spending money for these or the E3c-n's since the n's are the next generation. They replaced them for me and informed me that if I had the same problem again it would cost me $$'s since this was a replacement. Perhaps better shielding of the wires would prevent this problem from happening. I've owned Shure E3c's for several years now.
Hopefully people will find this review and realize that it's not your player. Fast forward exactly one year later and the same issue has cropped up again. Now, my major problem with Shure E3's is this. I was ok with that.
It's broken the same place twice on the part of the housing that holds the foam/rubber earpieces. Shure customer service was excellent on the first pair, and they replaced them at no charge. I really like these earphones. I've gotten about 1 1/2 years of use out of both pairs before they broke. Let's see how they are on the 2nd pair. The dynamic range is excellent, and sound isolation is almost complete in noisy environments (cutting the grass, sitting in an airplane). The problem is they're somewhat fragile.
I use it in the over ear configuration.They are too expensive to replace every year due to poor component quality choice by Shure. Great sounding earphones but for the price Shure should be using better quality plastic wire covering. This is my second pair in 2 years that the plastic wire covering dried out, became brittle and cracked open exposing the wiring inside.
For a pair of $200 (MSRP) headphones, these should be longer lived and more durable. My left earphone went dead with very light use and fell just outside the warranty period.
I did not put them into the carrying case the right way, and the zipper pressure must have snapped the earpiece tube. I listen to music or podcasts - these are not my high end set of phones - I have a traditional set of open ear phones (Grado SR125) that sound much better than the $500 level mini bud shures, at a cost of $150 retail.But these are for outside. I did break my first set, the earpiece tube is the weak link here. I am buying my second pair of these. I usually keep these in a small drawstring pouch in my computer bag - I wish I did the day they broke. I use these phones while I walk or jog the early morning streets. These headphones isolate sound, but do not completely block out the sound, with very good sound quality. It is important that I am able to hear cars as they approach intersections.
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